Sales Techniques For The SMB Channel

Sales Techniques For The SMB Channel

£1,900.00

Soft Skills Sales Training Program

Account Managers Skills Development

Learning objectives:

  • Understand how Account Manager’s behavior, acceptance & usage affects customers perception
  • Demonstrate Account Manager’s full buy-in, competency approach, confidence & skill as problem solver
  • Apply techniques to deal with difficult customers
  • Provide Etisalat solution as an ultimate service
SKU: SM-SMB101 Category: Product ID: 9665

Description

Soft Skills Sales Training Program

Account Managers Skills Development

Specific learning objectives include:

  • Understand how the Account Manager’s behavior, acceptance and usage affects the customers perception
  • Demonstrate an Account Manager’s full buy-in and competency approach
  • Demonstrate confidence & skill as a problem solver
  • Apply techniques to deal with difficult customers
  • Provide Etisalat solution as an ultimate service

COURSE DURATION IS TWO DAYS @ 8 HOURS PER DAY

20 Account Managers / session

By the end of this course, participants will be able to:

  • Gain the right skills to professionally handle customers, including difficult ones.
  • Be properly educated and prepared for a professional sales career.
  • Maximize sales through effective closing techniques.
  • Know how to address their customers’ needs, convert them to sales and manage the full selling process in a professional manner.
  • Understand what to say, when to say and how to say.
  • Establish trust, develop and maintain long-term customer loyalty to your brand.

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