Employee Dispute Resolution – Mediation through Peer Review

Price:£95000

In this one-day workshop, you will cover all aspects of the process, from initiating the process, to choosing a facilitator and panel members, to having a hearing and making a decision.

999 in stock

SKU: SSHR120 Categories: , Product ID: 9620

Description

Employee Dispute Resolution: Mediation through Peer Review

Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish that you could ask someone else what they thought of the decision; whether they would have done the same thing? The Peer Review process offers employees just that chance, using a formalized process. In this one-day workshop, you will cover all aspects of the process, from initiating the process, to choosing a facilitator and panel members, to having a hearing and making a decision.

How You Will Benefit:

  •   What the Peer Review process is
  •   How employees file grievances and how management should respond
  •   How a facilitator and a panel is chosen
  •   What is involved in the hearing process, from preliminary meetings to the hearing itself, to     the decision process
  •   What responsibilities and powers a panel should have
  •   Questioning techniques
  •   Why peer review panels fail and how to avoid those pitfalls

 

What You Will Cover:

  •   What is Peer Review?
  •   Initiating the Process
  •   Setting up the Peer Review Panel
  •   Questioning Techniques
  •   Overview of the Peer Review process: pre-meeting, hearing, and decision meeting
  •   Walkthrough of a sample panel, with customizable case files
  •   Why does the process fail?
  •   How can we ensure the process succeeds?

What’s Included?

  • Instruction by an expert facilitator
  • Small interactive classes
  • Specialized manual and course materials
  • Personalized certificate of completion

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