Description

Crisis Management

One solid plan will help you to prevent, respond, and recover from all crises. This two-day course will help you ensure your organization is ready to manage any kind of crisis. 

What Will Students Learn?

• Assign people to an appropriate crisis team role
• Conduct a crisis audit
• Establish the means for business continuity
• Determine how to manage incidents
• Help your team recover from a crisis
• How to apply the process

What Topics are Covered?

• What is crisis management?
• Training leaders and staff
• Conducting the crisis audit
• Performing a risk level analysis
• Developing a response process
• Consulting with the experts
• Incident management techniques
• Working through the issues
• Establishing an emergency operations center
• Building business continuity and recovery
• Recovering and moving on
• Plenty of case studies and practice opportunities

What’s Included?

• Instruction by an expert facilitator
• Small, interactive classes
• Specialized manual and course materials
• Personalized certificate of completion