Human resources is the set of individuals who make up the workforce of an organization, business sector, or economy. "Human capital" is sometimes used synonymously with human resources, although human capital typically refers to a more narrow view.

The professional discipline and business function that oversees an organization's human resources is called human resource management (HRM, or simply HR).

Find out how MAHAM is a leading firm in offering consultancy and hence a set of training courses that enhance the organization's performance by far.


Many of us flinch when we hear terms like depreciation, cash flow, balance sheet, and (worst of all!) budgets. However, these are all important concepts to understand if you’re going to succeed in today’s business world. Even better, financial terms are not as scary as they seem! During this two-day workshop, you will learn the basic financial skills that you need to become a successful, effective, supervisor.

How You Will Benefit:

  • Understand the art of finance and financial management and your role in company finances.
  • Become familiar with key financial terms, including where to find regulations for your area and industry.
  • Become familiar with various types of financial reports, including income statements, balance sheets, cash flow statements, and statements of retained earnings.
  • Understand how a chart of accounts is created, the differences between cash and accrual accounting, and single vs. double entry bookkeeping.
  • Understand how to identify and analyze important financial data to make financial decisions.
  • Know what budgets are and how to prepare them.
  • Identify what computer skills you need to make you a financial whiz.
  • Be prepared to deal with financial situations that impact the people that work for you.
What Will Students Learn?
  • Getting the Facts Straight
  • The Accounting Cycle
  • The Key Reports
  • Keeping Score
  • Understanding Debits and Credits
  • Your Financial Analysis Toolbox
  • Identifying High and Low Risk Companies
  • The Basics of Budgeting
  • Working Smarter, People and Numbers

What’s Included?

  • Instruction by an expert facilitator

  • Small, interactive classes

  • Specialized manual and course materials

  • Personalized certificate of completion

Item # SSHR111


Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You don't have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well. Yet research tells us that those who do manage their anger at work are much more successful than those who don't. The co-worker who can productively confront his teammate about his negative attitude increases his team's chance of success as well as minimizes destructive conflicts. The customer service agent who can defuse the angry customer not only keeps her customers loyal but makes her own day less troublesome. This one-day workshop is designed to help give you and your organization that edge.

What Will Students Learn?

  • Recognize how anger affects your body, your mind, and your behavior.
  • Use the five-step method to break old patterns and replace them with a model for assertive anger.
  • Use an anger log to identify your hot buttons and triggers.
  • Control your own emotions when faced with other peoples' anger.
  • Identify ways to help other people safely manage some of their repressed or expressed anger.
  • Communicate with others in a constructive, assertive manner.

What Topics are Covered?

  • What is anger?
  • Costs and pay-offs
  • Using an anger log
  • The anger process
  • How does anger affect our thinking?
  • Understanding behavior types
  • Managing anger
  • Communication tips and tricks

What's Included?

  • Instruction by an expert facilitator
  • Small, interactive classes
  • Specialized manual and course materials
  • Personalized certificate of completion

Item #: SSHR112


Teams are an important building block of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organizations.

With teams at the core of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together? This one-day course can help you get there!

What Will Students Learn?

  • The value of working as a team

  • How to develop team norms, ground rules, and team contracts

  • Their team player style and how it can be used effectively

  • Ways to build team trust

  • The stages of team development and how to help a team move through them

  • The critical role communication skills will play in building and maintaining a team atmosphere

  • Ways that team members can be involved and grow in a team setting


What Topics are Covered?

  • Defining teams

  • Establishing team norms

  • Working as a team

  • Your team player type

  • Building team trust

  • The stages of team development

  • Team building with TORI

  • Communication

  • Becoming a good team player


What’s Included?

  • Instruction by an expert facilitator

  • Small, interactive classes

  • Specialized manual and course materials

  • Personalized certificate of completion

Item # SSHR113